Return Policy
Any shipping costs from the original order are non-refundable. Return shipping label costs will be deducted from the total amount of the the order. If parts are defective, please notify us within 15 days of receipt to inquire about a parts warranty exchange.
There is a 20% restocking fee charged against all returned parts.
To be eligible for a return request, the following criteria must be met:
- Parts must be returned in the original packaging.
- All parts are not accepted in used, installed, or tried condition.
- All electrical parts are not returnable.
- Return requests need to be within 30 days of receipt.
We reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
We currently do not offer free returns, you may request for a return label via email. Call us to arrange for any returns at 626-652-3420 or you may email customer service via our Contact page.
Please allow up to 3-5 business days for your refund to be processed. Times may increase during peak holiday periods. Refunds will be returned to the original form of payment.
Cancellation Policy
- An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
- If the cancelled part was special ordered from the manufacturer, a return fee of 15% may apply.